The good news is: with a little know-how and some preventative care, you can keep your battery in fighting form.

Let’s dive into the science behind why your battery might give you the cold shoulder and how you can keep it warm and ready for action.

First, some SCIENCE!

Deep within your car’s engine bay, a box of lead and acid is quietly brewing up a storm of electrons, all to keep your wheels turning.

This nifty little box – your car’s battery – is a mini-powerplant, constantly churning out electrical energy through a lead-acid reaction that’s as reliable as your morning coffee.

Before we get into how to maintain your battery, let’s first jump-start our understanding of the science that make the battery tick.

The Role of Temperature in Chemical Reactions

Temperature plays a big role in chemical reactions, including the electrochemical reactions in a car battery. According to something called the “Arrhenius equation“, a chemical reaction rate increases with temperature due to the increased energy of the molecules involved in the reaction.

Basically, as temperature rises, molecules move faster, collide more often, and as a result react more rapidly.

In cold conditions, the opposite is true. The reaction rates slow down as molecules have less energy and move slower. The result for our trusty car battery is that the chemical reaction that generates electricity proceeds more sluggishly in colder temperatures.

The Effect of Cold on Battery Components

Cold temperatures also affect the physical properties of the battery’s components. The electrolyte solution within the battery, which is essential for the flow of electricity, becomes more viscous in cold weather. This increased viscosity impedes the electrolyte’s flow, further slowing down the electrochemical reactions.

Additionally, the cold can increase the internal resistance of the battery. Higher resistance means that even though the battery can store energy, it’s not as efficient at releasing it. This is why you may have a battery that shows a decent charge but still struggles to turn over the engine in cold weather.

Recognizing the signs that your car battery is nearing the end of its life can save you from the inconvenience of unexpected breakdowns. Here are some common indicators that suggest a battery may need to be replaced:

1. Slow Engine Crank: When you attempt to start the vehicle, the cranking of the engine is sluggish and takes longer than normal to start.
2. Check Engine Light: The check engine light sometimes appears when your battery power is weak. While this light can indicate a variety of issues, it’s a good idea to have your battery tested if it illuminates.
3. Low Battery Fluid Level: Car batteries typically have a part of the casing that’s translucent so you can keep an eye on your battery’s fluid level. If the fluid level is below the lead plates (energy conductor), it’s time to have the battery and charging system tested.
4. The Swelling Battery Case: If your battery casing looks swollen or bloated, this is often caused by excessive heat and is a sign that your battery is not operating within normal parameters.
5. Battery Leak: Leaking also causes corrosion around the posts where the positive and negative cable connections are located. If the battery terminals (posts) have corrosion, your car may not start or may stall, and you will need to clean the posts to get a strong connection.
6. Age: Typically, a car battery life expectancy is about three to five years. If your battery is nearing the end of its lifecycle, watch for signs of weakness and consider replacing it before it fails.
7. Frequent Jump-Starts: If you need to jump your car frequently to get it started, it’s a clear sign that your battery is failing.
8. Electrical Component Issues: If you notice the lights dimming or electrical components working erratically, it could be a sign that the battery is struggling to maintain charge.
9. Strange Smell: A damaged battery may emit a sulfur smell (like rotten eggs) when it leaks. If you notice this odor, it’s important to have your battery checked out.
10. Inconsistent Starting: Experiencing intermittent starting troubles can be a sign of a failing battery. Sometimes your car may start fine, and other times it may struggle or fail to start; this inconsistency can often be attributed to battery issues.

If you notice any of these signs, it’s wise to have your battery tested at an auto parts store or by a professional mechanic. It’s always better to address battery issues before they lead to a no-start situation, especially during the winter months when the cold can exacerbate a weak battery’s problems.

As a roadside assistance service in Minneapolis, wintertime is prime season for car breakdowns.  Here’s the most common…

Tips for Maintaining Your Car Battery in Winter

Batteries don’t last forever, but you can maximize the longevity this important car component by keeping up with common-sense, totally-doable maintenance habits like those below…

1. Regular Charging: To counteract the natural discharge that all batteries experience, keep yours topped up. If you’re not driving often or only going on short trips, a portable charger or maintainer can keep your battery at full capacity.
2. Frequent Driving: Batteries recharge while driving, so regular use is beneficial. Try to take your car out for longer drives to give the battery a good charge.
3. Voltage Checks: A simple voltmeter can tell you a lot about your battery’s health. A reading of 12.6 volts or higher when the car is off indicates a full charge. A reading below 12.4 volts suggests it’s time for a recharge.
4. Clean Connections: Inspect the battery terminals and clean off any corrosion with a mixture of baking soda and water. This ensures the best possible connection between your battery and the vehicle’s electrical system.
5. Secure Connections: Loose battery terminals can cause electrical issues. Make sure the connections are tight and secure.
6. Professional Battery Test: An annual test by a professional can assess the battery’s ability to hold a charge. Most auto service shops offer this service.
7. Insulation and Warmth: Battery blankets and engine heaters are excellent tools for keeping your battery warm, which is especially helpful for vehicles parked outside.
8. Garage Parking: If available, park your vehicle in a garage to shield it from the coldest temperatures.
9. Conserving Power: On your first start of the day, keep the electrical load light. Turn off heaters, radios, and other accessories until after the engine is running.
10. Charging System Check: Have your vehicle’s charging system checked to ensure the alternator is properly charging the battery.
11. Battery Insulation: Battery insulation kits can help maintain a stable temperature around the battery.
12. Proactive Replacement: Consider the age of your battery. If it’s nearing the three-year mark, it might be wise to replace it before winter starts.

By adhering to these maintenance tips, you can significantly decrease the likelihood of battery-related issues during the winter.

Timber Towing & Recovery: Your Winter Vehicle Support

Despite the best preparations, sometimes batteries fail. This is where Timber Towing & Recovery steps in. Our team is ready to assist with a jump-start or tow if your battery lets you down. With our help, a dead battery doesn’t have to mean a dead end to your day.

Remember that the key to winter reliability is regular maintenance. By taking proactive steps to care for your battery, you can ensure your vehicle remains as ready for adventure as you are, no matter the temperature outside. And when the unforeseen happens, you can rely on Timber Towing & Recovery to get you back on the road swiftly and safely. Keep our number handy for any winter emergencies: (651) 318-0441.

But what makes driving in Minneapolis traffic so unique, and how does it impact the towing and roadside assistance services we provide?

Read on…

Understanding Minneapolis Traffic

Minneapolis traffic is pretty bad.  How bad?  Recent studies have shown that drivers in Minneapolis lose an average of 23 hours currently (c. 2023) annually due to traffic congestion. While this might seem manageable compared to cities like Los Angeles, where drivers lose a staggering 120 hours or more, it’s essential to note that Minneapolis hasn’t always enjoyed such “manageable” traffic.

Before the COVID-19 pandemic, the Twin Cities experienced significantly worse road congestion, with traffic congestion costing the average Twin City driver 52 hours and $770 per year.

More specifically, here’s our take on where and why traffic in Minneapolis can be particularly tricky:

1. Winter Weather Woes: Minneapolis is known for its harsh winters, with an average of 52 inches of snow each year. Snowstorms and icy conditions can quickly turn roads slippery, leading to slowdowns, accidents, and unexpected road closures.
2. Infrastructure and Population Growth: The Twin Cities area has a population of 3.6 million, making it the 16th largest metropolitan area in the U.S. As the population continues to grow, the infrastructure struggles to keep up, leading to congestion. For instance, while cities like Kansas City have more lane miles per capita, Minneapolis lags behind, contributing to slower average speeds during rush hour.
3. Major Chokepoints: The I-94 corridor, especially between Snelling Avenue and the Fish Lake Interchange, is notorious for its congestion. This stretch becomes particularly challenging as it’s where three major roads—I-694, I-494, and Highway 524—meet.
4. Event Traffic: Downtown Minneapolis is home to both the Minnesota Vikings football team and the Minnesota Twins baseball team. On game days, the influx of fans combined with regular city traffic can lead to significant gridlocks.
5. Unique Road Layouts: Minneapolis is known for its beautiful lakes, but the roads that encircle these lakes can be confusing for newcomers. Roads like those around Lake Calhoun and Lake Harriet can become congested, especially during weekends and summer months when residents flock to these areas for recreation.
6. Driver Behavior: A study found that Minneapolis and St. Paul drivers rank among the worst in the country. Speeding, a leading factor in accidents, not only poses safety risks but also contributes to traffic jams. Additionally, failure to yield is another common issue, further exacerbating traffic slowdowns.

City’s Efforts: Traffic Calming Projects

To combat these challenges, the Minneapolis City Council has initiated traffic calming projects aimed at making traffic slower and safer. These projects align with the City’s Vision Zero policy, which aims to eliminate deadly and severe accidents on the streets. Some of the traffic calming measures include speed humps, curb extensions, and traffic circles.

In August 2022, the City Council devised a more transparent and equitable approach to traffic calming in neighborhoods, ensuring better resource allocation.

This new process, detailed in the Neighborhood Traffic Calming Report from January 2023, provides residents, business owners, and neighborhood organizations with a platform to request traffic calming measures in their areas.

The City has also set up an interactive map to view all submitted applications and the status of various traffic calming projects.

Implications for Towing & Roadside Assistance in Minneapolis

For local towing businesses like Timber Towing & Recovery, understanding the city’s traffic patterns and the ongoing efforts to improve road safety is crucial. It allows us to strategize our operations, ensuring timely and efficient services, especially during peak hours and adverse weather conditions.

Moreover, with the city’s ongoing traffic calming projects and the potential for roadwork, it’s essential for us to stay updated on road closures, diversions, and other changes. This knowledge ensures that we can reach our customers promptly, even in challenging conditions.

Navigating the Challenges

While the city’s efforts to improve traffic conditions are commendable, as a towing service provider, we must also adapt and innovate. Here are some strategies we’ve adopted at Timber Towing & Recovery:

• Stay Updated: Before heading out, especially during rush hours, check traffic updates to avoid congested areas. The city’s traffic calming request viewer interactive map can provide insights into ongoing roadwork and traffic calming projects.
• Leverage Technology: Use navigation apps that provide real-time traffic updates. The Minnesota 511 app offers up-to-the-minute traffic conditions, including delays, closures, and roadwork.
• Winter Preparedness: Given Minneapolis’s harsh winter conditions, always ensure your vehicle is winter-ready. This includes having winter tires, keeping an emergency kit in your car, and being aware of the city’s snow removal schedules.

• Know Who to Call: In case of a breakdown or emergency, it’s crucial to have a reliable towing service on speed dial. With unpredictable weather conditions and the unique road structures in Minneapolis, you never know when you might need assistance.

In Conclusion

Navigating Minneapolis’s roads can be challenging, but with the right strategies and a deep understanding of the city’s traffic patterns, towing and roadside assistance can be seamless.

At Timber Towing & Recovery, we’re committed to providing timely and efficient towing and roadside assistance services to our customers, no matter the challenges. If you ever find yourself in need of towing or roadside assistance in Minneapolis, don’t hesitate to call us at (651) 318 0441. We’re here to help, come rain or snow.

Yeah, we know that feeling, and it’s a total bummer.

But hey, that’s where we come in. We’re Timber Towing & Recovery, your friendly neighborhood towing and roadside assistance company. We’re not just in this business because we love the smell of fresh asphalt in the morning (although, who doesn’t?); we’re here because we know what it means to be stuck in a rut. Literally.

Our Team: The Heart of Timber Towing & Recovery

Our team is truly the backbone of Timber Towing & Recovery. With a combined experience of over 15 years in the industry, we’ve seen and handled all types of roadside emergencies. But the years under our belt don’t just stand for time; they represent a rich tapestry of knowledge, skills, and a relentless dedication to our craft.

Before anyone from our team gets behind the wheel of a tow truck, they go through an extensive training program. This isn’t just a one-and-done deal, either. We believe in staying sharp, so we hold annual training refreshers to keep up with the latest techniques and safety standards. We take our cues from authoritative sources like the Towing and Recovery Association of America, ensuring our practices are always top-notch and up-to-date.

Our team members are not just workers; they’re trained professionals with the knowledge and skills to handle any situation the road can throw at them. So when you see a Timber Towing & Recovery truck pull up, you can breathe a sigh of relief knowing you’re in good hands. We’re not just towing and recovery experts, we’re your neighbors, committed to getting you back on track.

You Name It, We Handle It: Our Services at Timber Towing & Recovery

When it comes to roadside troubles, there’s no one-size-fits-all. That’s why at Timber Towing & Recovery, we offer a broad range of services to get you out of any jam.

Sure, we’re pros at towing, but that’s far from all we do. Dead battery in the middle of a shopping trip? We’ll get your car back to life with a quick jump-start. Overturned tractor trailer during rush-hour? We do that too! With our heavy-duty and specialized towing services for larger vehicles and equipment – we’ve been at it for years and have compiled the necessary tools, trucks, and training to get the job done right! 

Each of these services, and more, are delivered with the same level of professionalism and dedication you’ve come to expect from us. Our goal isn’t just to fix your immediate problem but to create a seamless experience that makes your day just a little bit easier.

So, if the unexpected happens, don’t stress. Remember that your friends at Timber Towing & Recovery are ready to handle it all. We’re more than just a towing company; we’re your all-in-one roadside problem solvers.

Call Timber Towing Today!

We love our city, and we’re proud to serve the good folks of Minneapolis. So next time your car decides it’s time for an untimely break, remember: Timber Towing & Recovery has your back. We’re just a phone call away.

Remember to take it easy out there, Minneapolis. And if the road gets tough, you know who to call.

It’s not just about trucks and cables; it’s also about cloud-based systems, mobile apps, and data analytics. Our use of technology has been crucial in making our services more efficient, safe, and customer-focused.

Integrated Towing Software

With there’s a few solutions available to service-based businesses like our, we’ve embraced a cloud-based solution called Towbook, which has played a pivotal role in streamlining our operations. Towbook enables us to track our vehicles in real-time, plan the most efficient routes, and monitor the health of our fleet. This GPS and fleet management system helps us reduce downtime and ensure fast response times for our customers.

Towbook’s mobile app is another game-changer. It allows our drivers to navigate, communicate with customers, and handle paperwork digitally. This app also lets customers request a tow directly, simplifying the process for them. Whether you’re stuck on a remote country road or in a bustling city center, help is just a few taps away.

When it comes to payments, gone are the days of the old cash and check routine. Towbook’s digital payment system provides a seamless transaction process that adds convenience for our customers and streamlines our backend operations.

Lastly, Towbook’s automated dispatch system has been instrumental in ramping up our efficiency. By intelligently assigning jobs to drivers based on factors like their location, vehicle type, and job requirements, we’ve managed to significantly improve our response times.

Improved Field Technology

But it’s not just about software. We’ve also invested in advanced technologies for our tow trucks. Today’s towing vehicles come equipped with safety features that make our work safer and more efficient. Rearview cameras, automatic braking systems, and stability control are now standard in our fleet, reducing the risk of accidents and ensuring a safe recovery process.

In addition, we’ve started using Augmented Reality (AR) tools for training our new drivers in St Paul. At our training facility in St Paul, AR provides a safe, controlled environment where our drivers can practice complex or risky tasks. As a result, our team is better prepared to handle real-world scenarios, increasing the safety and effectiveness of our operations.

Improved Customer Experience

We believe that the heart of our business is customer service. That’s why we’ve adopted technology to enhance our customers’ experiences. Social media and online marketing tools allow us to connect with our community, keep them updated, and respond promptly to their concerns.

Data analytics is another tool we’ve found invaluable. By analyzing data on call volumes, response times, and customer feedback, we can identify areas for improvement. This information allows us to refine our services, ensuring we meet and exceed customer expectations.

So there you have it, a peek into how we’re leveraging technology to bring you the best in towing services. It’s a journey that continues to evolve as new technologies emerge. At Minneapolis‘ own Timber Towing & Recovery, we’re committed to embracing these changes to continue delivering top-notch services to our community.

Thanks for joining me on this journey. Until next time, drive safe!

References:

1. Towbook. (2023). Towbook Towing Software. Retrieved from https://towbook.com/

But what happens to junk cars in the junkyards? What happens to all those cars? Well, junkyards buy those cars because they can still be used. Here are three things that could happen to a car you sold at junkyards:

Rebuild The Car

Sometimes, old cars may still run but it takes some repairs and replacements. Depending on what car it is, some may choose to rebuild the vehicle. Some people simply love the challenge of making custom cars out of those that look like jink.

The first thing they do is strip the car. Any of the usable parts can be kept. The engines, wheels, and paint can all be replaced with a customized one. Car customization can be worth a lot of money but there is a market for custom cars and they can be expensive.

Sell The Parts

The most common thing that happens to junk cars is selling the different car parts. Believe it or not, some cars that look like a trash can still have usable or savable parts. As cars age, it can be more difficult to find parts because the production has already stopped.

With junk cars, the parts are refurbished and sold to repair shops. Sometimes, some junkyard owners just let the people pick out the parts of the care that they need and sell those parts.

Recycle The Unusable Parts

When all the usable parts from a car have been picked out, the unusable parts can be recycled. If a car arrives in a junkyard all rusted, it can go straight to the recycling bin. Aluminum, steel, and other metal parts are sold. They are melted and turned into other metal products.

Transporting Junk Cars To Junkyards

Although you can drive a car with a flat for a short distance, your junk car may not only have a flat. Additionally, the junkyard may not be close to your home. So how do you transport a junk car to the junkyard?

You can have them towed. There are towing companies that offer wrecker services. Some can simply tow the car for you to the destination you desire. There are also others that can help you find a junkyard to sell your junk car.

Are you interested in getting rid of that junk car on your property and making money out of it? Timber Towing And Recovery can help you bring that old car to any junkyard in Minneapolis and surrounding communities through their wrecker services. Give them a call today…

On the other hand, a tow truck driver is responsible for towing a vehicle that has broken down. Various occupational hazards can be faced by a tow truck driver and in the towing industry as a whole.

There are challenges that a tow truck driver may face while towing a vehicle. Some of these challenges are faced by tow truck drivers only and not all vehicle drivers. Some of them are specific to this particular niche. There are various challenges that tow truck drivers face including:

Navigating Roads Safely

Driving the roads in an around Minneapolis is like coming to a different office every day.  While the roads may stay where they are from day-to-day, there’s always something different we encounter.

With the constantly changing weather, potholes, debris or even wild animals you encounter from day to day, you can be sure of one thing:  it’s a constant challenge to drive.  Throw in the fact that we drive a large commercial truck and we have to be alert for directions to our customer, it’s safe to say that staying focused on driving is a never-ending effort.

Bottom line is this:  Strong situational awareness is needed as one is driving a tow truck. A driver needs to be aware of any potential risks that he or she may have to face while towing a vehicle.

Alertness is really the key to safe towing.

Driving In Bad Weather

From ice, to snow, to sleet, to hot sun, to driving rain, northern Minnesota has it’s fair share of crazy weather.  For a tow truck driver, these weather conditions can make towing a lot tougher.

They not only have to drive a huge truck but tow a vehicle that is attached to it. It is challenging for tow truck drivers to do their jobs in such conditions while still staying safe.

Fatigue

Tow companies specialize in round the clock operations. They offer their services 24/7; day and night. Tow truck drivers may end up working longer shifts because of the nature of operations within the towing industry. This is common, especially for smaller businesses.

The long shifts for tow truck drivers while on the road can lead to fatigue. This can take a toll on the driver’s performance. This can pose risks since one can encounter lapses and not be able to fully concentrate on his or her job. Needless to say, towing is a risky job that requires a driver to be alert and aware of his or her surroundings and actions.

Dealing With Other Motorists

There are lots of risks that are posed by other motorists during the loading up of a vehicle. A tow truck driver needs to remain safe while he or she is performing this task. There is a chance that other motorists may hit a tow truck driver and operators during this process. Quieter roads pose less danger as compared to busy roads.

Poor driving from other motorists may end up leading to fatalities. One may end up hitting the tow truck or the vehicle that is being towed. This can lead to losses being incurred by various parties.

Disgruntled Vehicle-Owners

Repossession of vehicles offers tough challenges for tow truck drivers. This occurs when a vehicle owner has missed or defaulted on payments. Not everyone will be calm watching his or her car being towed away during such circumstances.

Violence may be used in some of these cases. A tow truck driver may end up with injuries which in all honesty is not fair. He or she is just trying to do his job. Vehicles owners may also try to drive away with a vehicle that has already been secured. This poses a risk for all people at the scene.

Tow truck drivers face many challenges in their everyday undertakings in the towing industry. Care should be exercised by these drivers to ensure that they do their jobs accordingly. Sufficient rest is key to do away with any fatigue whatsoever. Motorists should also drive safely in order for them to give tow truck drivers an easy time for them to do their jobs.

And when it comes to towing a motorcycle, of course, you want to be able to move your ride as safely as possible. But when you know how to properly tow a motorcycle, no distance is too far while transporting your bike.

Consider these tips on just how to safely move your motorcycle from place to place.

Have A Plan, And The Equipment

First thing is to have a plan, and the right equipment to transport.  On the top of the list of equipment is a proper trailer. There are a plethora of options available that you can use, depending on a few factors, including the type of motorcycle you drive. So you will want to choose a trailer that will be able to tow your specific bike.

If you’re looking at a towing service, make sure you choose one that has a flatbed, and preferably one that is owned by technicians with experience towing motorcycles and ATVs.

Loading Your Motorcycle

The next step? Use a ramp to load your motorcycle onto the trailer. Here we want to mention that you need to use wheel chocks to keep your motorcycle in one place as you drive.

This is an imperative step in towing your bike the right way. Chocks should be placed in the back as well as the front before you move – this will keep the motorcycle still as it is towed along.

Securing To The Trailer Bed

Once the bike has been loaded, the next step is ensuring that your motorcycle is sitting safely on your trailer.

Bikes are heavy machines, and of course, it’s precious to you. If it isn’t secured correctly it can shift while being transported, or worse – it can actually plummet from the trailer. Therefore, it is essential to secure your motorcycle using ratchet straps, as these complete the job quite well. Just pay attention to the working load of your straps so that the bike stays safe in transit.

You may want to put down the side stand and then begin attaching the straps at the front and the back of the bike. Securing the straps on the trailer, don’t forget to attach the straps in the back rearward on the motorcycle.

This creates a counter tension that keeps the bike in a fixed state. Before you actually begin driving, check that the suspension of the bike is compressed. Otherwise, the straps may give, which could lead to your bike sustaining damage.

Cover Up Your 2-Wheeler

Next, it’s a good idea to cover your motorcycle to keep it safe from the elements. A canvas or a vinyl tarp is recommended. You can tie this down on the straps or even the motorcycle itself.

Drive Safely

While half of the battle is keeping the motorcycle in such a state that it is unlikely to budge, make sure that you are driving carefully. After all, the bike is placed delicately on the trailer, even if it is tied down and secured. Don’t forget that the bike has two wheels and not four. This means that it is much easier for the bike to fall off of the back of the trailer.

Make sure that you are following all traffic laws, and don’t be in a hurry. Be mindful as you stop, slowing down in an adequate amount of time so that the bike is not jerked around as it sits behind you.

Your motorcycle is your baby. While it is true that a bike is more difficult to tow than something with four wheels, following these steps will enable you to transport your motorcycle any distance without worry.

Poor customer interaction on the job or over the phone, can leave a lasting impression on your clients, or potential clients, and as a towing business, a poor reputation is the last thing you need.

With this in mind, today’s article is going to share the best practices for dealing with towing service customers on the phone.  Consider the initial phone call the first impression potential clients get from your business – this initial interaction is key in developing a longer term customer relationship that is build on trust.

Always Be Polite

Folks calling for towing service, or roadside assistance are usually not having the best day.  A panicked or frustrated person calling for information in regards to your towing service don’t need an “attitude”. So, whether it is you answering the phone or a designated employee, always ensure the opening sentence is welcoming and friendly.

Make the customer feel satisfied with their decision for calling. In fact, assure them they are in good hands and all their towing needs are going to be taken care of.

Always Be Clear

Granted, communication over the phone can be challenging sometimes. This is especially true when the signal is particularly bad. But try to stay clear at all cost. For instance, when you share the cost for the towing service and what it includes, make sure the client did not hear something else instead.

At the same time, you have to get clarity from the client. This means getting the right location, as well as the details for the situation. You want to show up prepared to help the client without making them wait any longer.

Always Be Helpful

Some callers will not have experience with using a towing service, so they will probably have several questions. For example, they could inquire about how the car is going to be towed. It’s up to you or your personnel to stay patient and answer these questions with a helpful attitude.

Not only will the caller appreciate the extra information, but it will help them to remember your service. And if they remember your service, they are likely to recommend it to friends and family.

Always Have The Necessary Information On Hand

It is important that you do not waste the client’s time. On the contrary, you want to help them as quickly as possible. And while treating the matter with urgency, have all the necessary information ready. If the client asks how long they need to wait or what the service is going to cost, you need to be able to answer almost immediately.

Always Make A Follow-Up Call

It is not mandatory for you to make a follow-up call. But how many businesses will use this special tactic? Because not only do you remind the client of the great service, you also motivate them to spread the word.

If a towing service cares enough to make sure everyone got to their locations safely, it’s a service worth supporting.